Elation Billing
Getting Started
Setup & Configuration
- Overview
- 12 Diagnosis Code Support
- Add New Provider
- Add or Edit a Service Location
- Add/Update a Fee Schedule
- Adding a Medicare Type Code
- Collaborative Billing Fields
- Enrolling - Claims, ERA & Real-Time Eligibility
- Modify a Subscription Plan
- Practice Settings - Setup and Overview
- Set Claim Defaults on Superbill
Claims Management
ERA Payments, Rejections & Denials
- Overview
- Claim Appeals
- Clearing Out a Payment
- Common Code Denials
- How To Locate an ERA From A Patient's Page
- Monitoring for Downcoded Claims
- Posting a Capitation Payment
- Posting a Payment in Elation Billing
- Posting Voided, Reversed, or Updated Payments
- VIDEO - Auto Posting ERAs
- VIDEO - Manual Payment Posting
- Viewing ERAs and Auto-Posting
Patient Payments & Statements
- Overview
- Activate Online Payments
- Activating Legacy Payment Workflow
- Add Notes to Patient, Claim, or Statements
- Applying Patient Payments - Apply Feature
- Billing Guide- Recording payments from patients
- Intro to the Patient Payment Workflow Update
- Manually Applying a Patient Payment
- Negative Balances
- Patient Payment Receipts
- Patient Payments - Stripe Connection Issues
- Patient Payments Guide - FAQs
- Patient Payments Guide - 1099 Form (Stripe)
- Patient Payments Guide - Secure Digital Collection
- Patient Payments Guide - Stripe activation & connection
- Patient Payments Guide - ACH Transactions
- Patient, Claim, and Payment Files
- Payment Plans
- Processing Virtual Card Insurance Payments
- Sending Statements
- Transferring Patient Balances From Prior PMS
- Troubleshooting patient payments & membership issues
- Viewing and Printing Statements
- What Delivery Charges for Patient Statements?
EHR + Billing Workflows
- Overview
- Elation EHR + Billing - Collect Payment in Elation Billing
- Elation EHR + Billing - Cannot Send Claims From Home
- Elation EHR + Billing - Collect Payment in the EHR
- Elation EHR + Billing - Manual Payment in Elation Billing
- Elation EHR + Billing - Integrated Refunds
- Elation EHR + Billing - Self Pay Patients
- Saving a Credit Card in the EHR
Insurance Eligibility
Patient Management
Troubleshooting & FAQs
- Overview
- Change Healthcare Outage
- Claim Line Can't Be Deleted
- How Elation Billing Corresponds to the HCFA 1500
- How to Access & Print CMS-1500 in Elation Billing
- How to Create Insurance-Filtered Patient Roster
- How To Locate an ERA From A Patient's Page
- How to Locate or Verify Payer ID for Claims
- How to Manage Patient Credits & Overpayments
- How to Resolve Medicare Claim Errors & NPI Enrollment
- Text/Email Bot
- What Delivery Charges for Patient Statements?
- What To Do: Claims & Superbill Discrepancies
Billing in the EHR
Claims Management
VIDEO - Using the Worklist
Video walkthrough on using the worklist
Watch this video for a walkthrough on using the worklist. Watch in full screen mode for the best viewing experience.
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OverviewHandle ERA payments, rejections, and denials in Elation Billing — post payments, manage appeals, and auto-post ERAs.
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