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This article provides step-by-step instructions on how to add and edit service locations in Elation Billing.

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Overview

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What is a Service Location?

A service location is a physical address where healthcare services are provided. Service locations are used on claims to indicate where the patient was seen.

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Why is Adding or Editing a Service Location important?

Accurate service location information is required for proper claim submission. Claims must include the correct Place of Service (POS) code and address to avoid denials.

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Workflow Instructions

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Elation All-in-One Integration

If you are an Elation AiO (All-in-One) customer, updating your Service Locations in Elation Billing will also update your locations in the EHR.

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Adding a Service Location

  1. Navigate - Select the Practice Settings option from the Settings drop-down menu, then select the Locations tab. Settings menu expanded showing "Practice Settings" highlighted with a red box, under the Settings and Support navigation tabs. Navigation tabs in Practice Settings with "Service Locations" tab highlighted in red, indicating where to click in step 1.
  2. Add Location - Click the Add Location button. Locations list showing two existing locations, with the Add Location button highlighted and indicated by an arrow as the next step. Complete all the location fields and click SAVE.
If you have the NPI, enter it first to auto-populate the location details.
Click the VALIDATE button to confirm the address with USPS.
Add/Edit Service Location dialog showing Step 1 (Location NPI with Auto Populate button) and Step 2 (Location Name, Address fields, and required Location Type Code dropdown).
  1. Verify Completion - Verify that you can see your location on the list as well as in the drop-down options when creating or editing claims on a superbill.