Refresh the Billing Software

This article explains how to perform a hard refresh in Elation Billing to resolve system errors.

Overview

Occasionally, users may encounter a system error within Elation Billing. Running a Hard Refresh can resolve these hiccups.

You will need to run the Hard Refresh on the page that’s giving you trouble.

Browser	Keyboard Shortcut
Chrome	Command + Shift + R OR Shift + Refresh Button
Firefox	Command + Shift + R OR Shift + Refresh Button
Safari	Option + Command + R OR Shift + Refresh Button

Browser	Keyboard Shortcut
Chrome	Control + F5 OR Control + Refresh Button
Firefox	Control + F5 OR Control + Shift + R
Edge	Control + F5 OR Control + Refresh Button

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