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This article explains how to perform a hard refresh in Elation Billing to resolve system errors.

Overview

Occasionally, users may encounter a system error within Elation Billing. Running a Hard Refresh can resolve these hiccups.
You will need to run the Hard Refresh on the page that’s giving you trouble.

How to Refresh

Mac OS

BrowserKeyboard Shortcut
ChromeCommand + Shift + R OR Shift + Refresh Button
FirefoxCommand + Shift + R OR Shift + Refresh Button
SafariOption + Command + R OR Shift + Refresh Button

Windows

BrowserKeyboard Shortcut
ChromeControl + F5 OR Control + Refresh Button
FirefoxControl + F5 OR Control + Shift + R
EdgeControl + F5 OR Control + Refresh Button