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This article provides an overview of fees associated with Elation Billing services.

Overview

While the Elation Billing subscription includes many powerful tools and features, some services do incur additional fees.

Fee Summary

ServiceCost
Electronic Claims, ERAs, and RTEsIncluded
Text and Email StatementsIncluded
Mailed Statements$0.95 each (no extra charge for additional pages)
Mailed or Faxed Paper Claims$1.15 each
Mailed or Faxed Appeals (up to 5 pages)1.50+1.50 + 0.30 per additional page

Included Services

The following services are included in your Elation Billing subscription at no additional cost:
  • Electronic Claim submissions
  • ERA (Electronic Remittance Advice)
  • Real Time Eligibility (RTE) checks
  • Electronic Statements (requires activating Online Payments)
  • Appeal Packet downloads

Additional Fee Services

Mailed Statements

Mailed Statements incur a flat fee of $0.95 per mailed statement. Mailed Statements feature:
  • Double-sided color printing for enhanced readability
  • A perforated tear-off payment slip for patient convenience
  • A return envelope included for ease of payment remittance
See Sending Statements for more information.

Mailed or Faxed Paper Claims

Claims mailed or faxed through Elation Billing incur a flat fee of $1.15 per claim.
  • Claims mailed through Elation Billing (using Payer ID “PAPER”) will incur these fees
  • Claims can be printed and mailed directly by the practice at no charge
See Print a Claim for more information.

Mailed or Faxed Appeals

Appeals mailed or faxed through Elation Billing incur a fee of 1.50forthefirst5pages,and1.50** for the first 5 pages, and **0.30 for each additional page.
  • Appeal Packets can be generated and downloaded by the practice at no charge
See Claim Appeals for more information.

Frequently Asked Questions

How will my practice be billed for these services?

These charges will be reflected in your monthly invoice.

Why is Elation charging for these services?

While we offer many services at no extra cost, the fees for these specific services are crucial for maintaining the quality of service you expect from us.