User Accounts & Practice Setup

Documentation Index

Fetch the complete documentation index at: https://help.elationhealth.com/llms.txt

Use this file to discover all available pages before exploring further.

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Multi-Factor Authentication

• Multi-Factor Authentication Introduction
• Multi-Factor Authentication Guide — Setting up authentication factors
• Multi-Factor Authentication Guide — Updating authentication factors
• Multi-Factor Authentication — Resetting authentication factors
• Multi-factor authentication (MFA) – common scenarios FAQ
• Multi-Factor Authentication Guide — Frequently Asked Questions
• Troubleshooting Login and Account Lockouts (Non‑MFA) in Elation EHR
• Multi-Factor Authentication Guide — Changing authentication factors

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Account Security

• User Accounts Guide — Best practices for keeping your Elation account secure
• User Accounts Guide — Changing your password
• User Accounts Guide — Updating your login email address
• User Accounts Guide — Using Single-Sign On to access your Elation EHR account
• User Accounts Guide — How to Complete Identity Proofing with Elation
• Troubleshooting MFA Login Issues and Account Lockouts in Elation EHR
• Support Guide — Whitelisting Elation’s web domain for email communications
• User Accounts Guide — Managing third party cookies while using Elation
• Elation Patient Passport Guide — How patients access multiple accounts with One Login
• Letter & Referral Guide — Sending correspondences via a secure Provider Portal

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User Management

• User Accounts Guide — Provider User Settings
• User Accounts Guide — Utilizing authorized staff delegates
• User Accounts Guide — Administrative privileges
• User Accounts Guide — Configuring delete permissions (Premium)
• User Accounts Guide — Viewing activity logs for users in your practice
• Elation Read-Only Access
• Add New User — Legacy Practices
• User Accounts Guide — Managing Elation accounts for providers and staff
• User Accounts Guide — Best practices for disabling accounts
• User Accounts Guide — Provider Level account vs. Staff Level account
• User Accounts Guide — Troubleshooting EHR login issues

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Practice Configuration

• User Accounts Guide — System Requirements and Recommendations
• User Accounts Guide — Setting up Elation EHR accounts and Provider account authentication
• Support Guide — Elation Downtime Recommendations
• Premium EHR Features Guide
• Elation Health — Elation features for Privacy Requirements
• User Accounts Guide — Offboarding & Data Export Checklist
• Offboarding & Data Export Checklist
• Offboarding Guide – Data Export & Patient Communication Checklist