Skip to main content

​
Overview

Certain Elation features (e.g. electronic prior authorizations for prescriptions) require you to allow third-party cookies in your web browser. Follow the instructions below to enable third-party cookies for your browser of choice.

​
Workflow Instructions

​
Google Chrome

​
Allowing only Elation to use third-party cookies

To only allow Elation to use third-party cookies: Chrome Settings showing "Privacy and security" selected, Third-party cookies page open, and "Add a site" dialog with http://app.elationemr.com/ entered. Arrows highlight the Add button.

​
Allowing third-party cookies from all sites

To allow cookies from all third-party sites: Chrome Settings showing Third-party cookies page with "Allow third-party cookies" selected, and an arrow pointing from the three-dot menu to Settings, then to the Add button under "Sites allowed to use third-party cookies."

​
Enabling third-party cookies only when accessing specific pages in Elation

To only allow third-party cookies while you’re on specific pages in Elation:

​
Microsoft Edge

​
Mozilla Firefox

Firefox Privacy & Security settings with Custom selected, Cookies checkbox checked, and "Cross-site tracking cookies, and isolate other cross-site cookies" chosen from the dropdown, highlighted with an orange border.

​
Safari

Safari Advanced settings panel with the Advanced tab selected, arrow pointing from Safari menu Settings option to the unchecked "Block all cookies" checkbox, highlighted in orange.