Skip to main content

​
Overview

Certain Elation features (e.g. electronic prior authorizations for prescriptions) require you to allow third-party cookies in your web browser. Follow the instructions below to enable third-party cookies for your browser of choice.

​
Workflow Instructions

​
Google Chrome

​
Allowing only Elation to use third-party cookies

To only allow Elation to use third-party cookies:
1Click the button that looks like three vertical dots in the top right-hand corner of Google Chrome.
2Click Settings .
3Click Privacy and Security -> Third-party cookies .
4Under Sites allowed to use third-party cookies click Add .
5Enter http://app.elationemr.com/ into the Site box and then click Add .
Chrome Settings showing "Privacy and security" selected, Third-party cookies page open, and "Add a site" dialog with http://app.elationemr.com/ entered. Arrows highlight the Add button.

​
Allowing third-party cookies from all sites

To allow cookies from all third-party sites:
1Click the button that looks like three vertical dots in the top right-hand corner of Google Chrome.
2Click Settings .
3Click Privacy and Security -> Third-party cookies .
4Select All third-party cookies .
Chrome Settings showing Third-party cookies page with "Allow third-party cookies" selected, and an arrow pointing from the three-dot menu to Settings, then to the Add button under "Sites allowed to use third-party cookies."

​
Enabling third-party cookies only when accessing specific pages in Elation

To only allow third-party cookies while you’re on specific pages in Elation:
1Click the View site information button next to Elation’s URL. Chrome's View site information panel open, showing "Pop-ups and redirects" toggled on and an arrow pointing to "Cookies and site data" option to click.
2Click Cookie and site data .
3Toggle on Third-party cookies. Chrome's "Cookies and site data" panel showing the Third-party cookies toggle enabled (Allowed), highlighted with an orange outline, on app.elationemr.com.

​
Microsoft Edge

1Click the button that looks like three horizontal dots in the top right-hand corner of Edge.
2Click Settings .
3Click Cookies and site permissions. If your browser is too small, expand your browser to see the Settings Menu or click on the button that looks like three horizontal lines at the top left corner.
4Click Cookies and site data .
5Turn off Block third-party cookies. Microsoft Edge Cookies and site data settings with "Block third-party cookies" toggle highlighted, showing it is currently turned off (disabled).

​
Mozilla Firefox

1Click the button that looks like three horizontal lines at the top right corner of Firefox.
2Click Settings .
3Click Privacy & Security .
4Click Custom .
5Check off the Cookies box and then select Cross-site tracking cookies, and isolate other cross-site cookies .
Firefox Privacy & Security settings with Custom selected, Cookies checkbox checked, and "Cross-site tracking cookies, and isolate other cross-site cookies" chosen from the dropdown, highlighted with an orange border.

​
Safari

1Click Safari at the top of your Mac device.
2Click Settings… .
3Click Advanced .
4Uncheck Block all cookies .
Safari Advanced settings panel with the Advanced tab selected, arrow pointing from Safari menu Settings option to the unchecked "Block all cookies" checkbox, highlighted in orange.