Skip to main content
One row per worklisted claim - a claim flagged onto a biller worklist in Elation Billing, with the claim’s outstanding balance at the time it was flagged. Each row joins back to the claim via claim_id, and the reason it was flagged lives in the companion worklist_reason table. This table’s columns and relationships are shown in the Hosted Database schema.
worklist.claim_id is the Elation Billing claim id and joins to claim.id - it is not an EHR bill id.
For reporting on but not limited to:
  • Claims currently on a biller worklist
  • Outstanding balance carried by worklisted claims
  • Worklist backlog size and value over time

Claims currently on a worklist

Returns the active worklist with each claim’s payer-facing detail and the balance recorded when it was flagged.

Worklist backlog by practice

Summarizes the size and outstanding value of each practice’s worklist.

Claims on a worklist over 30 days

Surfaces worklisted claims open longer than 30 days - an aging view for prioritizing biller follow-up on stale items.
If you have any questions about this topic please reach out to Elation Support Portal with the subject line HDB - <your_question>