Patient Chart Guide- Audit Logs

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What is the Audit Logs feature?

The Audit Logs feature within a patient chart is available for Admin Level Users at your practice to track actions taken in a specific chart and track who at your practice has viewed the chart. These logs display the following information for your reference:

• What type of action was taken on what type of chart item
  • Shows specific information detailing if items were deleted, edited, and more
• Which user took the action
  • Displays the user’s name from your practice

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  The date & time the action occurred

  the Record Date (time and date column) will display in PDT

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Why are Audit Logs useful?

The Audit Logs feature is a useful and valuable tool for your practice to track actions and access within a specific patient chart. Some common actions to track within the chart are deletion/creation of specific items within a record, deletion/creation of records, and access. Reference the recommended use cases for more information on how to best utilize this feature.

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Using Audit Logs

The Audit Logs feature is available within a patient chart for Admin Level users at your practice. Please follow these steps below to access this feature.

1. Start in a patient chart and click More in the top grey navigation bar of the chart
2. Click Data Exchange

3. Click Audit Logs from the window that appears
4. A new tab will open on your browser and will bring you to the Audit Log page.

• This page will automatically show actions taken for the given day you opened the page. You will be able to adjust the date range and filters to customize how the information is displayed for you.

5. Each Audit Log page will show up to 25 actions. If your date range includes more than 25 actions, you can navigate to the other pages by using the Next> and Last>> buttons, as shown below.

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Audit Log page guide

You can use the various Audit Log filters below to customize your search (match the number to the image below):

1. You can filter the date range here by typing in your preferred date range

• accepted formats for this field include (YYYY-MM-DD) and (MM/DD/YYYY)

2. You can sort the information by the following categories

• Patient
• Action
• Record Type
• Record ID
• Performed By
• Record Date

3. You can sort the information in either Descending or Ascending order

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Action Definitions

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Tips and recommended use cases

Below are a few examples of recommended use cases for how your practice can best utilize this feature: Scenario 1 Your practice is looking to track down who deleted a lab order from the chart in the last 3 days. To find this information in Audit Logs, please take the following steps:

1. Access Audit Logs using the steps detailed in the Using Audit Logs section
2. Set the date range for the past 3 days

• the Record Date (time and date column) will display in PDT

3. Sort the information by action and locate the Delete logs under the Action column

• You may have to click through multiple pages if there were many actions taken in the chart by using the Next> and Last>> buttons, as shown below.

Scenario 2 Your practice wants to see who recorded the vitals on the visit note from today. To find this information in Audit Logs, please take the following steps:

1. Access Audit Logs using the steps detailed in the Using Audit Logs section
2. Sort the information by Record Type and locate VitalsCollection in the Record Type column.

Here you can see which users from your practice recorded this information by viewing the names under the Performed by column that correspond with the VitalsCollection row. Scenario 3 Your practice wants to track which staff members accessed a specific patient chart today. To find this information in Audit Logs, please take the following steps:

1. Access Audit Logs using the steps detailed in the Using Audit Logs section
2. Sort the information by Action and locate Query under the Action column

Here you can see which staff members accessed the patient chart on this day by viewing the names under the Performed by column that correspond with the Query row.

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Gathering additional details

Need more information regarding a specific action from the Audit Log? Please contact our Support Team using the I need help -> Contact Elation Support button and include the following information in your request:

1. Description/context for what information you are looking for
2. Patient chart ID (located in the patient’s demographic window)

3. Date of the action and time of the action
4. Record ID
5. Relevant Users involved

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Frequently Asked Questions (FAQ)

Can I download or export the Audit Log as a file? There isn’t a way to download or export the Audit Log as a file. Admin Level Users can view it directly in the patient’s chart using the steps in the Using Audit Logs section above. Why don’t I see an action that just happened? Actions can take up to 30 minutes to appear in the Audit Log after they occur. If you’re looking for a recent action, such as a chart access or deletion from the last 30 minutes, wait 30 minutes and then refresh the Audit Log page. Does the Audit Log show what was in the item that was added, changed, or deleted? No. Each entry identifies the Record Type and Record ID of the affected item along with the action, user, and timestamp, but it doesn’t display the item’s clinical content, such as a medication’s name and dose or a lab order’s test name. To confirm what a specific Record ID corresponds to, contact Elation Support using the I need help -> Contact Elation Support button and include the details listed in Gathering additional details above.

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Related Articles

• Chronological Record Guide- Searching for records in the patient’s chart
• Patient Chart Guide- Managing confidential records