Overview
What are auto-queued claims?
Auto-queued claims are specific claims that are sent from the EHR directly to the Elation Billing Claims Queue and bypass the Worklist. Claims that meet auto-queue criteria are:- Single charge line claims that passed all scrubbing checks in the EHR.
- Multi-charge line claims that have a confidence score of 90% or higher.
- Each claim in Elation Billing is automatically assigned an invisible confidence score based on your practice’s history with similar claims. Afterwards:
- claims with a confidence score greater than or equal to 90% will go straight to the Claims Queue.
- claims with a confidence score less than 90% will go to a Worklist.
- Each claim in Elation Billing is automatically assigned an invisible confidence score based on your practice’s history with similar claims. Afterwards:
Since auto-queue uses your historical claim data to calculate confidence scores, you may notice a lower volume of auto-queued claims at first — this will increase over time as you build up more claim history.