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Ordering Provider Matching Ordering Provider NPI is used to find the physician who is responsible for the incoming report. If more than one match is found (e.x. physician works in two different locations and thus have multiple Elation accounts), we look for the physician who is the primary care provider for the target patient. If no such patient is found, the report is put on hold and an Elation staff will resolve it manually (by verifying with the physician offline). If no physician with the target NPI exists in Elation, the report is rejected.
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