In the EHR
A practice is the account in Elation that a clinic’s providers, staff, and patient charts belong to. Its main address is held by the Primary Location, the first entry in the practice’s list of locations in Settings, alongside any other locations where the practice sees patients. See the Practice Locations Guide.Working with practices via the API
Updating the practice’s address also updates its primary service location. APUT or PATCH that changes address_line1, address_line2, city, state, or zip copies the new values onto the practice’s primary service location, and creates one if the practice has none. The location’s name is not changed. If you keep a copy of the primary service location, retrieve it again after changing the practice’s address.
service_locations includes deleted locations. The embedded list holds every service location the practice has had, including ones removed with DELETE. Check each location’s deleted_date when you need only the locations the practice currently uses.
physicians lists active providers only. It holds the ids of providers with an active user account in the practice. Deactivated providers are returned by List Physicians, with is_active set to false. Use that endpoint when you need the practice’s full provider roster.
Field notes
service_locationsis documented separately. See The Service Location Object.