In the EHR
Service locations are managed as Practice Locations in a practice’s settings. Each location carries a Place of Service (POS) code, and the practice’s locations are what staff choose from for an appointment’s location, the service location in a visit note’s billing information, and the prescriber location on a prescription. See the Practice Locations Guide.Working with service locations via the API
Deleting a service location makes it inactive.DELETE archives the location rather than removing it. The location stays retrievable by its id and continues to appear in list responses, with status set to inactive and deleted_date set to the time it was archived. Check deleted_date when you need only the locations a practice currently uses.
The primary service location holds the practice’s main contact details. A practice has one primary location, and saving it also updates the practice’s own address, phone, fax, and email to match. A POST with is_primary set to true and a DELETE of the primary location both return a validation error, and every PUT or PATCH to the primary location must include phone and fax. When the practice’s main address or phone number changes, update the existing primary location.