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Message Thread is the heart of all messaging-related events inside Elation. Every time a new message is sent in a chart, a Message Thread is created with its respective Thread Members (the sender and receiver(s)) and Thread Messages (beginning with the initial message itself). Every time a reply is sent, a new Thread Message is created inside the Message Thread, and its new receivers (if any) are added as Thread Members as well.

Working with message threads via the API

Signing a message thread through the API requires the practice to have API document signing enabled. Supplying signed_by and signed_date signs the thread only when the feature is turned on for the authoring practice; otherwise the request returns 400 and the thread is not signed. Requests that omit both fields are unaffected. Request that Elation enable it for the practice before building a workflow that signs. See Getting Help.

Field notes