> ## Documentation Index
> Fetch the complete documentation index at: https://help.elationhealth.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Viewing and Printing Statements

> Learn how to view, print, and manage patient statements

This article explains how to view and print patient statements in Elation Billing.

## Limitations

You cannot print and mail your own statements in the billing software. You must use the automated mailing house, but trust us, this will save you a TON of time and money. Once you have sent any statement(s), then you can print, download, email, etc.

[Check out the article on sending statement batches here.](/articles/sending-statements)

***

## Workflow Instructions

### View and Print

1. **Navigate** - Navigate to any patient page by using the Lightning Search bar or selecting them from the All Patients list. Once on the page, click on the **Statements** button.

<img src="https://mintcdn.com/elationhealth/CWM1OVXHaDp9DnEy/images/intercom/3106acff4ede_patient_statement_button.png?fit=max&auto=format&n=CWM1OVXHaDp9DnEy&q=85&s=495f3a2b525062c064130dbd6ad8d5b0" alt="Statements button highlighted on the patient page toolbar, next to the Collect Now button" width="235" height="79" data-path="images/intercom/3106acff4ede_patient_statement_button.png" />

2. **View Statements** - From here you can click any of the statements that have been sent and view the PDF.

<img src="https://mintcdn.com/elationhealth/CWM1OVXHaDp9DnEy/images/intercom/32568d10b307_patient_statement_screen.png?fit=max&auto=format&n=CWM1OVXHaDp9DnEy&q=85&s=5780d004ef794705c98272b6fc514513" alt="Patient Statements panel showing Statement Counter at 0, two previously sent statements dated 12-10-2019 and 09-05-2019, and a Send Statement button." width="528" height="388" data-path="images/intercom/32568d10b307_patient_statement_screen.png" />

3. **Sending a Single Statement** - Click the **Send Statement** button and then confirm to mail out a single statement.

<img src="https://mintcdn.com/elationhealth/CWM1OVXHaDp9DnEy/images/intercom/4cee91b56e4d_patient_statement_single_stmt.png?fit=max&auto=format&n=CWM1OVXHaDp9DnEy&q=85&s=c60116e5f62836dc34d9a7eab0e08e3e" alt="Patient Statements dialog showing two previously sent statements (12-10-2019 and 09-05-2019), with the Send Statement button highlighted by a red arrow." width="528" height="388" data-path="images/intercom/4cee91b56e4d_patient_statement_single_stmt.png" />

4. **Edit the Statement Counter** - Click the **Edit** button next to the statement counter to manually change it. When a patient makes a payment the counter automatically goes back to zero. The statement counter is used to determine the color of the statement a patient receives and also as a filter for generating lists of patients to send to collections.

<img src="https://mintcdn.com/elationhealth/b_VQbpfEoUHjBEuz/images/intercom/8ebc58dd42ea_patient_statement_edit_counter.png?fit=max&auto=format&n=b_VQbpfEoUHjBEuz&q=85&s=2ffb86d35eb40052534179f1f5299054" alt="Patient Statements panel showing Statement Counter set to 0 with a red arrow pointing to the Edit button, and two previously sent statements listed below." width="528" height="388" data-path="images/intercom/8ebc58dd42ea_patient_statement_edit_counter.png" />

5. **Stop Sending Statements** - When the edit button is clicked there will now be a check box that says **No Statements**. If you would like the patient to stop receiving statements, you can check this box and click save. The patient's name will not show up in the send statement table after doing this. You can also allow them to receive statements again by unchecking the box.

<img src="https://mintcdn.com/elationhealth/b_VQbpfEoUHjBEuz/images/intercom/d3f2a1e62032_No_statement_Statements.png?fit=max&auto=format&n=b_VQbpfEoUHjBEuz&q=85&s=82bc0a31d22d13fd98eaf68604d4be3c" alt="Patient Statements dialog showing statement count set to 3, an arrow highlighting the unchecked &#x22;No Statements&#x22; checkbox, and the Save button highlighted." width="604" height="201" data-path="images/intercom/d3f2a1e62032_No_statement_Statements.png" />

## Related Articles

* [Sending Statements](/articles/sending-statements)
