> ## Documentation Index
> Fetch the complete documentation index at: https://help.elationhealth.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Premium Scheduling Guide — Setting slot capacity

> Step-by-step instructions to let more than one patient book the same slot by setting Patients per slot on an appointment type.

Slot capacity sets how many patients a single slot of an appointment type can hold. Use it for appointment types where several patients share one time, such as group visits.

> [!NOTE]
>
> Premium Scheduling is a product for Premium EHR customers only. If you are interested in upgrading to the Premium EHR subscription to use this feature, click the **I need help** button to notify Elation and a member of the Elation Team will reach out to assist you. If you have Premium EHR and **Slot capacity** does not appear in your appointment types, click **I need help > Contact Elation Support**.

> [!NOTE]
>
> Premium Scheduling is currently in early access and is only available to a select number of practices.

## Set slot capacity

**1. Open Appointment Types**

Go to **Settings > Calendar & Booking** and select **Appointment Types**.

**2. Open the appointment type**

Select the appointment type you want to change, or create a new one.

**3. Go to Slot capacity**

Select **Slot capacity** in the left-hand navigation.

**4. Enter Patients per slot**

Enter the number of patients one slot can hold. The default is **1**, which means no overbooking. Enter a higher whole number to allow multiple patients in the same slot.

**5. Save**

Save the appointment type.

![Edit appointment type dialog on the Slot capacity section, with Patients per slot set to 5](https://mintcdn.com/elationhealth/ipNX_S-hBGCsU_7b/images/premium-scheduling-slot-capacity.png?fit=max\&auto=format\&n=ipNX_S-hBGCsU_7b\&q=85\&s=4a647e43c841962754d1562b435be500)

Existing appointment types start at 1, so nothing changes until you raise the number.

## How slot capacity affects scheduling

* **Find Open Slots:** A slot that still has room stays in the results and shows how many seats are left, such as **2 seats left**. A slot that is full no longer appears. In a [multi-encounter visit](https://help.elationhealth.com/articles/premium-scheduling-guide-booking-multi-encounter-visits.md), seats left appear next to each encounter's time.
* **Patient Booking Site:** A slot that can hold more than one patient continues to appear on the Booking Site until all of its spots are filled.
* **Booking:** Elation checks the limit when you save the appointment. If the slot filled while you were booking, Elation does not save the appointment, and you can pick another time.

## Frequently Asked Questions

### What is the difference between slot capacity and overbooking?

Slot capacity is a limit you set per appointment type, and Elation enforces it. Overbooking from the Calendar is a manual choice by a scheduler. See [Managing cancellations, no-shows, overbooking, and recalls](https://help.elationhealth.com/articles/Calendar-Guide-Managing-special-appointment-use-cases.md).

### Does slot capacity apply to every provider?

It applies to the appointment type, so it applies to every provider who offers that type.

## Related Articles

* [Premium Scheduling Introduction](https://help.elationhealth.com/articles/premium-scheduling-introduction.md)
* [Premium Scheduling Guide — Finding open slots](https://help.elationhealth.com/articles/premium-scheduling-guide-finding-open-slots.md)
* [Calendar Guide — How to set up the provider calendar](https://help.elationhealth.com/articles/calendar-and-booking-settings.md)