> ## Documentation Index
> Fetch the complete documentation index at: https://help.elationhealth.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Use the Waiting Room (Legacy Practices Only)

> Learn how to use the waiting room feature in Elation Billing (Legacy)

This article explains how to use the waiting room feature in Elation Billing for Legacy practices.

## Overview

<Note>
  Elation EHR + Billing Practices will use the EHR Calendar instead of the Elation Billing Calendar. This article applies to Legacy practices only.
</Note>

## Workflow Instructions

### Accessing the Waiting Room

1. **Navigate** - Click on the **Appointment Calendar** option under the **Patients** drop-down menu.

2. **Open Waiting Room** - Click on **Waiting Room**.

   <img src="https://mintcdn.com/elationhealth/CWM1OVXHaDp9DnEy/images/intercom/45acdad2a285_image.png?fit=max&auto=format&n=CWM1OVXHaDp9DnEy&q=85&s=12cd6a1d39cc0e849027a6ce409cebe8" alt="Image" width="1155" height="173" data-path="images/intercom/45acdad2a285_image.png" />

3. **Take Action** - Manage your waiting room appointments.

   <img src="https://mintcdn.com/elationhealth/CWM1OVXHaDp9DnEy/images/intercom/73c54efc2701_image.png?fit=max&auto=format&n=CWM1OVXHaDp9DnEy&q=85&s=05cf0f21e3ccb38205436e0d130f1b75" alt="Image" width="1153" height="363" data-path="images/intercom/73c54efc2701_image.png" />

***

### Available Actions

#### Run Eligibility

The status icon is displayed based on eligibility ran from the start of the month up until the appointment date. Click the icon to run eligibility.

#### Authorization

Does this appointment need pre-auth/referral? Click the icon to mark as **No Auth Needed** or choose an Auth to attach to this visit (Auth will be attached when you capture charges).

#### Paid

Does this patient have a copay? Click the icon to mark as **No Payment Needed** or choose to record a payment or take a new credit card.

#### Bill

Do this last. Click the icon to mark as **No Charges** or choose to capture charges, which will create a new superbill automatically. All that's left is to add CPT and DX Codes and Lightning Bill.

<Note>
  Superbill will be added to the worklist with tag "Biller Review".
</Note>

#### Status

Change the appointment status: Booked, Check-In, Check-Out, Canceled, No Show.

***

### Reviewing the Waiting Room

Are all the indicators showing correctly? Were all the charges captured?

You can also look days ahead in the waiting room to check eligibility in advance.

## Related Articles

* [How to Create an Appointment (Legacy Practices Only)](/articles/how-to-create-an-appointment-legacy-practices-only)
* [How to Edit/Cancel an Appointment (Legacy Practices Only)](/articles/how-to-editcancel-an-appointment-legacy-practices-only)
* [Running Eligibility](/articles/running-eligibility)