> ## Documentation Index
> Fetch the complete documentation index at: https://help.elationhealth.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Claim History

> Learn how to find and view claim history in Elation Billing

This article explains how to find and view claim history in Elation Billing.

## Overview

### What is Claim History?

Claim History provides a complete record of all actions and status changes for a claim, including submission dates, payer responses, rejections, payments, and adjustments.

### Why is Claim History important?

Reviewing claim history helps you understand why a claim was denied, track the progression of a claim through the billing cycle, and gather documentation for appeals.

## Workflow Instructions

### Finding Claim History

The Claim History can be found in multiple places:

1. The Claims Manager
2. Superbill's Page
3. Patient's Page
4. Payment's Page

<img src="https://mintcdn.com/elationhealth/b_VQbpfEoUHjBEuz/images/intercom/7ff145696709_claim_history_buttons.png?fit=max&auto=format&n=b_VQbpfEoUHjBEuz&q=85&s=08672b7018595372ef2fd1e34453ddef" alt="The two types of Claim History buttons. One is a grey icon on white background - the other is a white icon on a purple background. The icon is a counterclockwise arrow, surrounding clock hands indicating 9 o'clock" width="1414" height="707" data-path="images/intercom/7ff145696709_claim_history_buttons.png" />

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### From the Claims Manager

In the Claims Manager, the Claim History button is the first (far-left) button under the **More** column.

<img src="https://mintcdn.com/elationhealth/axN6V524bgYhtISH/images/intercom/040d39c84083_Claims_Manager_History.png?fit=max&auto=format&n=axN6V524bgYhtISH&q=85&s=84fa0839d8761f56f483ee4bd0ac784c" alt="In the Claim Manager, the Claim History button is the first/ far-left button under the More column." width="1172" height="654" data-path="images/intercom/040d39c84083_Claims_Manager_History.png" />

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### From the Superbill

On a Superbill, the Claim History button is towards the top-center of the page, on the upper-right corner of the Superbill Info panel, preceded by Files.

<img src="https://mintcdn.com/elationhealth/CWM1OVXHaDp9DnEy/images/intercom/4ebd9fda375a_Claim_History_-_Superbill.png?fit=max&auto=format&n=CWM1OVXHaDp9DnEy&q=85&s=d5e93dbcdff29af38d7e55a51e2e4a79" alt="On a Superbill, the Claim History button is towards the top-center of the page, on the upper-right corner of the Superbill Info panel, preceded by Files." width="1168" height="601" data-path="images/intercom/4ebd9fda375a_Claim_History_-_Superbill.png" />

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### From the Patient Page

1. **Navigate** - From the Patient's page, select the **Claims** button, followed by the **Charges** tab.

   <img src="https://mintcdn.com/elationhealth/_WF8YQMpuRByusIR/images/intercom/e1900e3d71dc_Claim_History_-_Patient_Page.png?fit=max&auto=format&n=_WF8YQMpuRByusIR&q=85&s=537dd6da096d8180085f9f7860d3c6e3" alt="On a Payment, the Claim History button is found in the Superbill information line, preceded by Notes and followed by Delete." width="1203" height="713" data-path="images/intercom/e1900e3d71dc_Claim_History_-_Patient_Page.png" />

2. **Access History** - The Claim History button is the first (far-left) button under the **More** column.

   <img src="https://mintcdn.com/elationhealth/b_VQbpfEoUHjBEuz/images/intercom/b3a43a81ef35_Claim_HIstory_-_Patient_Page_Charges_tab.png?fit=max&auto=format&n=b_VQbpfEoUHjBEuz&q=85&s=b11c94b1c66c1be5cd2d598c106a0e2a" alt="Patient's Page Image 2 of 2 Brief: on the Patient's page, the Claim button has been selected. On the popup window, the Charges button has been selected. The Claim History button is the first/ far-left button under the More column." width="1569" height="815" data-path="images/intercom/b3a43a81ef35_Claim_HIstory_-_Patient_Page_Charges_tab.png" />

***

### From the Payment Page

On a Payment, the Claim History button is found in the Superbill information line, preceded by Notes and followed by Delete.

<img src="https://mintcdn.com/elationhealth/CWM1OVXHaDp9DnEy/images/intercom/728c275d2b94_Claim_History_-_Payment.png?fit=max&auto=format&n=CWM1OVXHaDp9DnEy&q=85&s=2b1008c0db63bccc414eb95273914e48" alt="Payment Page Alt Text: on a Payment, the Claim History button is found in the Superbill information line, preceded by Notes and followed by Delete." width="1194" height="763" data-path="images/intercom/728c275d2b94_Claim_History_-_Payment.png" />

## Related Articles

* [Claim Appeals](/articles/claim-appeals)
* [Common Code Denials](/articles/common-code-denials)
* [Using the Worklist](/articles/using-the-worklist)
