> ## Documentation Index
> Fetch the complete documentation index at: https://help.elationhealth.com/llms.txt
> Use this file to discover all available pages before exploring further.

# User Accounts Guide - Managing third party cookies while using Elation

## Overview

Certain Elation features (e.g. [electronic prior authorizations for prescriptions](/articles/Managing-electronic-prior-authorizations)) require you to allow third-party cookies in your web browser. Follow the instructions below to enable third-party cookies for your browser of choice.

## Workflow Instructions

### Google Chrome

#### Allowing only Elation to use third-party cookies

To only allow Elation to use third-party cookies:

| **1** | Click the button that looks like **three vertical dots** in the top right-hand corner of Google Chrome.       |
| ----- | ------------------------------------------------------------------------------------------------------------- |
| **2** | Click **Settings** .                                                                                          |
| **3** | Click **Privacy and Security** -> **Third-party cookies** .                                                   |
| **4** | Under **Sites allowed to use third-party cookies** click **Add** .                                            |
| **5** | Enter [http://app.elationemr.com/](http://app.elationemr.com/) into the **Site** box and then click **Add** . |

<img src="https://mintcdn.com/elationhealth/Lrh0qs4Un3o3SUlP/images/0EMUi00000DaRjo.png?fit=max&auto=format&n=Lrh0qs4Un3o3SUlP&q=85&s=872bdad1df10f0609aba076db1839610" alt="Chrome Settings showing &#x22;Privacy and security&#x22; selected, Third-party cookies page open, and &#x22;Add a site&#x22; dialog with http://app.elationemr.com/ entered. Arrows highlight the Add button." width="2820" height="1672" data-path="images/0EMUi00000DaRjo.png" />

#### Allowing third-party cookies from all sites

To allow cookies from all third-party sites:

| **1** | Click the button that looks like **three vertical dots** in the top right-hand corner of Google Chrome. |
| ----- | ------------------------------------------------------------------------------------------------------- |
| **2** | Click **Settings** .                                                                                    |
| **3** | Click **Privacy and Security** -> **Third-party cookies** .                                             |
| **4** | Select **All third-party cookies** .                                                                    |

<img src="https://mintcdn.com/elationhealth/Lrh0qs4Un3o3SUlP/images/0EMUi00000DaYzm.png?fit=max&auto=format&n=Lrh0qs4Un3o3SUlP&q=85&s=78077fcd34e8fe8a79a8e26dc09dda0c" alt="Chrome Settings showing Third-party cookies page with &#x22;Allow third-party cookies&#x22; selected, and an arrow pointing from the three-dot menu to Settings, then to the Add button under &#x22;Sites allowed to use third-party cookies.&#x22;" width="2858" height="1620" data-path="images/0EMUi00000DaYzm.png" />

#### Enabling third-party cookies only when accessing specific pages in Elation

To only allow third-party cookies while you’re on specific pages in Elation:

| **1** | Click the **View site information** button next to Elation’s URL. <img src="https://mintcdn.com/elationhealth/Lrh0qs4Un3o3SUlP/images/0EMUi00000DalDp.png?fit=max&auto=format&n=Lrh0qs4Un3o3SUlP&q=85&s=77c0b0b09217aaa189cf63ea773ed957" alt="Chrome's View site information panel open, showing &#x22;Pop-ups and redirects&#x22; toggled on and an arrow pointing to &#x22;Cookies and site data&#x22; option to click." width="2480" height="978" data-path="images/0EMUi00000DalDp.png" /> |
| ----- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **2** | Click **Cookie and site data** .                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| **3** | Toggle on **Third-party cookies**. <img src="https://mintcdn.com/elationhealth/Lrh0qs4Un3o3SUlP/images/0EMUi00000DalIf.png?fit=max&auto=format&n=Lrh0qs4Un3o3SUlP&q=85&s=b4009c3c571375b8172a7506e0281994" alt="Chrome's &#x22;Cookies and site data&#x22; panel showing the Third-party cookies toggle enabled (Allowed), highlighted with an orange outline, on app.elationemr.com." width="2478" height="1082" data-path="images/0EMUi00000DalIf.png" />                                    |

### Microsoft Edge

| **1** | Click the button that looks like **three horizontal dots** in the top right-hand corner of Edge.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      |
| ----- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **2** | Click **Settings** .                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| **3** | Click **Cookies and site permissions**. If your browser is too small, expand your browser to see the Settings Menu or click on the button that looks like three horizontal lines at the top left corner.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |
| **4** | Click **Cookies and site data** .                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |
| **5** | Turn off **Block third-party cookies**. <img src="https://mintcdn.com/elationhealth/Lrh0qs4Un3o3SUlP/images/0EMUi00000Dajok.png?fit=max&auto=format&n=Lrh0qs4Un3o3SUlP&q=85&s=372c4b93bbaa6945e61acd2bf860ae71" alt="Microsoft Edge Cookies and site data settings with &#x22;Block third-party cookies&#x22; toggle highlighted, showing it is currently turned off (disabled)." width="1157" height="576" data-path="images/0EMUi00000Dajok.png" /> |

### Mozilla Firefox

| **1** | Click the button that looks like **three horizontal lines** at the top right corner of Firefox.                       |
| ----- | --------------------------------------------------------------------------------------------------------------------- |
| **2** | Click **Settings** .                                                                                                  |
| **3** | Click **Privacy & Security** .                                                                                        |
| **4** | Click **Custom** .                                                                                                    |
| **5** | Check off the **Cookies** box and then select **Cross-site tracking cookies, and isolate other cross-site cookies** . |

<img src="https://mintcdn.com/elationhealth/Lrh0qs4Un3o3SUlP/images/0EMUi00000DalYn.png?fit=max&auto=format&n=Lrh0qs4Un3o3SUlP&q=85&s=6b34473e605b87920e944d4225e7f8ff" alt="Firefox Privacy & Security settings with Custom selected, Cookies checkbox checked, and &#x22;Cross-site tracking cookies, and isolate other cross-site cookies&#x22; chosen from the dropdown, highlighted with an orange border." width="2520" height="1320" data-path="images/0EMUi00000DalYn.png" />

### Safari

| **1** | Click **Safari** at the top of your Mac device. |
| ----- | ----------------------------------------------- |
| **2** | Click **Settings…** .                           |
| **3** | Click **Advanced** .                            |
| **4** | Uncheck **Block all cookies** .                 |

<img src="https://mintcdn.com/elationhealth/Lrh0qs4Un3o3SUlP/images/0EMUi00000DalqX.png?fit=max&auto=format&n=Lrh0qs4Un3o3SUlP&q=85&s=303be74a6829cc3c85026cd4251498ad" alt="Safari Advanced settings panel with the Advanced tab selected, arrow pointing from Safari menu Settings option to the unchecked &#x22;Block all cookies&#x22; checkbox, highlighted in orange." width="1103" height="692" data-path="images/0EMUi00000DalqX.png" />

## Related Articles

* [Prescriptions Guide - Managing electronic prior authorizations](/articles/Managing-electronic-prior-authorizations)
